Here at Giant Bairnsdale, our professional mechanical staff understand our reputation is built on the quality of our bicycle servicing and repairs. We have three well equipped workstations where we perform jobs from as small as a flat tyre repair, to as large as major overhauls. We understand your bike is important to you and what it can mean to be without it for too long, so we work hard to get jobs done in a timely manner.

We service and repair any brand of bicycle, with the exception of some E-bikes (please see E-bike service paragraph below)

Booking into the workshop

To enable our workshop to operate efficiently and to avoid delays in returning your bike to you, we ask that you please make a service booking by phoning 03 5152 1886 or emailing

Electric Bike Servicing

For electrical systems on E-bikes, we are proficient at servicing, problem diagnosis and firmware updates on all Giant, Liv and Momentum E-bikes. We also are happy to perform the same servicing, diagnostics and firmware upgrades for any brand of E-bike that uses Shimano motors, or E-bikes from ‘The Electric Bicycle Company’.

We are the trusted service partner for Australia Post’s local fleet of delivery E-bikes.

Please Note: We reserve the right to not service E-bikes with electrical systems we are not familiar with or E-bikes that have been modified to bypass VicRoads regulations.

Suspension Servicing

All done in house unless we feel it is the best outcome for the customer to send the shock, fork or dropper seat post to a specialist suspension repairer, in which case we take care of removal, packaging, postage and refitting of your suspension units.

Hydraulic disk brake work

Brakes not stopping you or making horrendous noises? We can perform Installation, diagnosis of issues, pad replacement, decontamination and bleeding of hydraulic braking systems.

Electronic gear shifting systems

We are familiar with and can work on all the major electronic gear shifting systems on the market with diagnosis of issues and firmware updates.

Custom Wheel Building

We are capable of building custom wheels to your specifications and are happy to guide you in build options for needs that are not met by off-the-shelf, pre-built wheels. Sometimes custom wheels are required when you want to re-use hubs, or because you need something lighter, or stronger than your current wheels.

Our custom hand-built wheels have been used by numerous Australian Champion riders and have an enviable reputation for durability.

Service and Repair Warranty

We guarantee our workmanship. If you are not satisfied with the work that has been done we would love for you to get in touch so we can rectify any issues. All parts used come with a manufacturers warranty of at least 1 year.

Tell me how I can get gear and brake adjustments for FREE!

Easy, simply buy your new bike from us. All new bikes sold by Giant Bairnsdale come with FREE gear and brake adjustments for the original owner for as long as you own it! (not transferable when sold or bought secondhand)